Emails not being sent to CC or BCC recipient in Postmaster

Question

I've created a parcel in Postmaster (1.2 beta, build 1.1.99.4), and I want to send a copy of the email to an admin email address (in addition to the intended recipient in the To field).

But when entering a hard-coded email address into the CC (or even BCC) field, I'm finding that the email never gets sent to that hard-coded recipient.

The email does get sent to the recipient in the To field though, and in that email, the hard-coded email address does appear in the CC field. But if I look at the email account for the email address in the CC field, no email is there, or even in the spam folder.

I've used different email addresses but the same thing happens. If I have an email address in the To field, and another in the CC or BCC field, then I'm expecting the email to be sent to two different recipients. But it appears that only one recipient is being sent the email. Can you think what I'm doing wrong here? The email service I'm using is ExpressionEngine.

Answer 1

To find out if an email is sent, use the SQL table that stores the responses for all the requests - which is exp_postmaster_mailbox. You will be able to check the status to see if it was sent by the server. You can also check the email conents like the sender, recipient, CC/BCC, and even the parsed message contents. This logs will be able to give you an idea if your email was sent.

There are no known issues with the CC/BCC fields at this time.