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I am running Exp-resso store. When an order is placed the customer gets a confirmation email but the admin doesnt.

I am sure i am missing something very simple here but not sure what. Where do you set the email address order confirmations should go to? Is there a way of testing it?

I have coded my own custom payment gateway dont think this is the problem though as the order registers as payed within the system.

Any ideas?

  • Can you improve your question by mentioning which e-commerce module you are using? – Bhashkar Yadav Jun 29 '13 at 11:25
  • Done, apologies forgot to tag the question appropriately. – Edd Smith Jun 29 '13 at 11:46
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  1. Use the store_order_complete_end extension hooks to execute custom code upon successful completion of an order https://expresso.com/docs/store/extension_hooks.html
  2. If you want an easy solution without coding us the BCC field in the the control panel of exp-resso store, that is: Modules > Expresso Store > Settings > Email Templates > Edit Email Template.

Best, Daniel

| improve this answer | |
  • The BCC field isnt working! Custom coding it is. – Edd Smith Jun 29 '13 at 21:52
  • If the BCC field isn't working but the customer does get their copy, it's probably getting caught in a spam filter. – Adrian Macneil Jun 29 '13 at 23:18
  • Thats the first thing i checked. Nothing in the spam filter. Where is the admin email set? – Edd Smith Jun 30 '13 at 10:50
  • How do you mean admin email? You can set it in the BCC field under "Edit Email Template" as mentioned above. The current version of Store only allows one email per status, so BCC is the best way to give your client a copy of each order received. – Adrian Macneil Jun 30 '13 at 10:59
  • I mean the admin email which all confirmation emails should go to (assuming it was working). – Edd Smith Jun 30 '13 at 11:53

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