• Assets is the only thirdparty module/filedtype installed.
  • Native cache folder are 777.
  • File upload directory is working and uploads images correctly.
  • Assets shows no folder at all. But if I upload one image AFTER installing Assets the folder shows up.
  • When trying to upload one image to the visible folder I get error message as follows: "Could not upload the file - server returned an unexpected response. Please check the server settings."
  • The status bar shows full process is done but there is no images.
  • When trying to update the button goes "blank" and no result is shown.
  • Assets now has created two cache folders in "cache > assets tmp_storage" and they are both 777. But no images ...



  • Assets 2.1.4
  • EE 2.7.0
  • PHP Version 5.3.10-1ubuntu3.8
  • 1
    After installing Assets, did you run the Index update process? There's a button called "update indexes" on the top right when in Assets. Sep 9, 2013 at 6:27
  • 1
    Also, check your .htaccess file. Sometimes this can be an issue if you are removing index.php. Does the native file upload work to that directory?
    – T2theC
    Sep 9, 2013 at 20:27
  • What is the solution if this is a .htaccess issue? I'm able to upload via the native File Manager, but see "Could not upload the file - server returned an unexpected response. Please check the server settings." when I use Assets. If I refresh the page, the file is in fact there. Oct 15, 2013 at 15:15
  • I'm having exactly the same issue here with Expression Engine 2.7.2 and Assets 2.4.1 Oct 25, 2013 at 13:09
  • This does not really answer the question. If you have a different question, you can ask it by clicking Ask Question. You can also add a bounty to draw more attention to this question once you have enough reputation. Oct 25, 2013 at 13:58

2 Answers 2


Update your version of Assets to at least 2.2 as there was a fix for this per the changelog: http://docs.pixelandtonic.com/assets/changelog.html


I just had this exact problem.

I added 777 to:

system > expressionengine > cache > assets


system > expressionengine > cache > assets > thumbs

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