I am having an issue with editing entries via the CP.

When I change something (a text field) and hit submit, I get the spinner png for a second or two and then nothing. If I manually reload the page I can see the edits didn't stick. I don't see any console errors.

I upgraded to the latest of everything, still no luck.


EE 2.7.0 Freeform Pro 4.1.2

Any help would be great.

Thanks, Adam

  • Thats odd. Are you using Chrome? If so, try enabling logging of XHR calls and see if there is a PHP error occurring on the ajax validate in the console. – Solspace Sep 19 '13 at 15:40
  • Sorry, I must have missed this comment. I do have Chrome. I'm looking enabling XHR calls. Not sure how to do that. – Adam D. Sep 23 '13 at 19:32
  • Okay, no error... I get: XHR finished loading: "sitename.com/…". – Adam D. Sep 23 '13 at 20:17
  • Have you cleared your browser cache (especially if you come from a Freeform upgrade)? We can't reproduce this on our side. Can you contact us at support.solspace.com with CP/FTP credentials so we can have a look? Please refer to this thread if possible. Thanks! – Solspace Sep 24 '13 at 20:09

You might be having an issue with the Hon-ee Pot Captcha extension. If you're not using it, I recommend disabling it. If not, try adding a custom field in your Freeform form with the name of your Hon-ee Pot field.

What gave it away was looking at the browser's console. After submitting the form in Freeform, look for a URL in the console which is the ajax URL used to save the data. At least in Chrome, click that URL, which will take you to the Network tab of the browser console. Click the same URL again there, and look at the Preview or Response tab, which will reveal the Hon-ee Pot Captcha error:

Sorry, but we think you might be a robot.

Extra reading: This thread from the old Solspace forums: http://www.solspace.com/forums/viewthread/7490/

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