Using Freeform 4.1.2, Zoo Visitor 1.3.28

I'm sending notifications to the user who submits the form. The current_user field here is capturing populated by zoo visitor ({screen_name}). Works great. However, my notifications to the user are only going out to super admins (member_group 1) if they submit the form.If a member from my Members group (member_group 7) submits the form they are not notified. Am I missing a setting somewhere to allow this member group?


<label>Broker: {embed="referrals/current_user"}</label>

<input type="hidden" value="{screen_name}" name="current_user" id="current_user" />

<input type="hidden" value="<?php echo $broker_name; ?>" name="broker_name" id="broker_name" />


Any thoughts?

  • Do you see a Freeform entry recorded in Freeform when a non Super Admin member group member submits the form? If not, then the issue is likely not just email.
    – Solspace
    Oct 7, 2013 at 20:31

2 Answers 2


You have


...which is good, but your "current_user" hidden field is holding a {screen_name} as its value. Shouldn't that be an email address? Eg.

<input type="hidden" value="{email}" name="current_user" id="current_user" />
  • Hi. My {screen_name} is being generated by zoo visitor which contains the email address. However, I changed this variable to {email} and the result is still the same. Only if a super admin submits the form do they get a notification.
    – Jon Nixon
    Sep 28, 2013 at 11:39
  • Have you checked that "current_user" is an actual custom field in Freeform? Have you also tried your Freeform form without passing values from ZV (i.e. hard-coded values)?
    – Solspace
    Sep 29, 2013 at 13:34
  • Yes, current_user is a custom field and it's being populated each time. When I hard-code the the current_user field, no email is sent to the "user". When I use {email} or {screen_name} and a form submitter from the super-admin group submits the form, the user email is generated.
    – Jon Nixon
    Sep 29, 2013 at 17:34
  • Have you tried a simplified version of {exp:freeform:form} on a completely, absolutely blank EE template with nothing whatsoever on it besides the code (no embeds, no js, no other 3rd-party tags, etc), using notify_user="" and user_email_field="" and a hard-coded email address?
    – Solspace
    Oct 7, 2013 at 20:33
  • If I remove all php and embeds, it submits as expected. Any thoughts as to why it won't submit when using embeds and PHP?
    – Jon Nixon
    Oct 9, 2013 at 13:00

You may need to add the user_notification_template="confirmation_email" parameter to your form tag in order for the user notifications to be sent.

  • Hi Jeremy. I tried that, too. No avail.
    – Jon Nixon
    Sep 27, 2013 at 14:32

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