I'm using the KREA HelpDesk plugin. Sometimes when I send a response I want to attach an updated file for the customer to test.
If I try to attach a PHP file to the ticket, I get the message "Error: This file type is not allowed". I can understand the security issue here, files shouldn't be uploaded to the server with the php extension because users could run them. However:
- There are ways around this, if the file was uploaded with a *.bin extension or something it would mitigate the security issue.
- If I reply to ticket via email and attach a PHP file it works fine.
I've already tried disabling the notorious "Apply XSS Filtering to uploaded files" setting in EE. Has anyone else run into this? Is it a HelpDesk problem or an EE problem? Has anyone found a solution to let HelpDesk/EE accept *.php uploads?