I have a member who can't log into my site via a log in form in a template (not accessing the control panel). He has tried two accounts off the same computer, I can access the site using his account. He doesn't get any feedback after logging in like he's using the wrong password, etc. The page just reloads like he did nothing. I'm not sure how to figure out what the problem is.
I've asked him to clear his cache and cookies and restart, which he has done. I've asked him to download and try using Firefox or Chrome instead of Safari to see if it's a problem with his browser, which I'm getting the feeling is asking too much of him. I have had no problems with the other 25 members who have accessed the site.
A little bit about the set up. I have all the access settings for most of the site set to "no access" for guests with my login page as the template that loads if the person is not logged in. So I think it's not finding anything wrong with his login credentials, hence no errors, but hitting some issue to logging him in and then loads the login page again.
Thanks for any suggestions.