I have this issue after upgrading from EE 2.5.5 to 2.7.2. The new EE method to reset the password gives the right page, but after having submitted the reset form all I get just a blank homepage. Those are POST info:

ACT {AID:Member:send_reset_token}
email   [email protected]
site_id 3

any idea on how I can debug this? Thank you!

  • Are you using the native forgot password method or one in a third party membership module like Zoo Visitor, User or Profile:Edit? Nov 11, 2013 at 1:43
  • standart-native EE method
    – Daniele
    Nov 11, 2013 at 9:47
  • Can you please edit your question including relevant code from your templates? Nov 11, 2013 at 20:04
  • I would really like to, but the reset page is an EE standard template, and the blank page is just a blank page :/ no errors whatsoever
    – Daniele
    Nov 11, 2013 at 22:27
  • Can you change the debug setting in your index.php to 1 and see if there are any errors when you submit the form? Nov 12, 2013 at 15:08


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