Freeform recipients not sending to recipient

Question

Hi I am new to EE and found the FreeForm Module for Contact Forms. It is pretty Helpful and i love how fast you can create forms with it. One thing is not working though and as i read other posts about this topic i can not find reasons why it is not working. Here is the Code

{exp:freeform:form
            form_id="1"
            required="first_name|last_name|email|user_message"
            return="{segment_1}"
            recipient1="Topic1|[email protected]"
            recipient2="Topic2|[email protected]"
            recipient3="Topic3|[email protected]"
            recipient4="Topic4|[email protected]"
            recipient5="Topic5|[email protected]"
            recipient6="Topic6|[email protected]"
            recipient_template="user-request"
            notify_user="yes"
            recipients="yes"
            user_email_field="email"
            recipient_limit="8" 
            }
                <label for="first_name">First Name *</label>
                <input name="first_name" id="first_name" type="text"/><br/>
                <label for="last_name">Last Name *</label>
                <input name="last_name" id="last_name" type="text"/><br/>
                <label for="email">E-Mail Address *</label>
                <input name="email" id="email" type="text"/><br/>
                <label for="recipient_email">Subject *</label>
                   <select name="recipient_email">
                {freeform:recipients}
                 <option value="{freeform:recipient_value}" {if freeform:recipient_selected}selected="selected"{/if}>
                    {freeform:recipient_name}
                 </option>
                {/freeform:recipients}
                </select>  <br/>

                <label for="user_message">Your Message *</label>
                <textarea name="user_message" id="user_message"></textarea> <br/>
                <label for="submitForm"></label>
                <input id="submitForm" type="submit" value="Send Form"/>
            {/exp:freeform:form}

So it does find errors, and it does send an e-Mail to the admin but it does not send an email to the selected recipient nor the user.

What did i miss to set up correctly? ( i changed the e-mail adresses in case of spamming :) )

Answer 1

Double check this parameter to make sure the template is named "user-request":

recipient_template="user-request"

Also, try recoding your select like this:

<select name="recipient_email" id="recipient_email">
    <option value="{freeform:recipient_value1}">Option</option>
    <option value="{freeform:recipient_value2}">Option</option>
</select> 

Answer 2

If the communicate module isn't delivering emails either then try setting up the SMTP option under admin>email.

Also make sure you have set a default email address within EE (can't recall where that's set)

Finally, are the email addresses from the same domain... [email protected] & www.mysite.com.

Failing all those, reach out to your host to see if they allow or have available the php mail module. Also check your sites error logs, long shot but you never know.