After I add the CartThrob Permissions field to my product channel, I am no longer able to edit my channel. If I select channel > edit and then click a product I desire to edit, I get the following:

An Error Was Encountered

Unable to locate the model you have specified: cartthrob_field_model

  • Expression Engine version 2.7.3

  • CartThrob version 2.4

What can I do, or what additional information would be helpful to debug this?

Thanks in advanced.

1 Answer 1


I haven't been able to replicate the error you're reporting. A new Cartthrob Permissions Admin module (version 2.5) was released today. I would recommend installing that update and if you continue to have this problem book a support appointment here: http://support.mightybigrobot.com

  • I updated to CartThrob version 2.5 and I still have the error as described above in my original question. I will be opening a support appointment as you mentioned above.
    – leviolson
    Jan 25, 2014 at 20:45
  • I must not have been installing version 2.5 correctly, but with help from CartThrob, reinstalling version 2.5 fixed the problem.
    – leviolson
    Feb 3, 2014 at 15:48

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