I've upgraded a site to EE 2.7.3 and upgraded Wygwam to 3.2.2 , but now when I try and edit or publish a new entry, I get the error below:

Fatal error: Call to undefined method Wygwam_helper::custom_toolbar() in /var/www/vhosts/adaptservices.ie/httpdocs/system_adapt/expressionengine/third_party/_wygwam/ft.wygwam.php on line 478

The module seems ok, I access it's settings, just not the channel entries where it's used.

The upgrade went fine offline, but the error appeared when I moved the site online.

Any ideas?


  • It looks like itw as looking for some files in the old pre update wygwam folder, removing that seems to have fixed it.
    – Mark
    Commented Feb 14, 2014 at 9:30

1 Answer 1


That error is coming from a “_wygwam” folder. When updating did you rename your old folder to that? Probably just need to delete it.

  • Hi Brandon, that was it exactly. When updating I renamed the folder _wygwam , deleting that folder entirely has fixed the issue. Lesson Learned. Thanks for you help.
    – Mark
    Commented Feb 14, 2014 at 14:46

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