I have my products set to 'Limit Stock' and have entered stock amounts. I have processed a few test orders and then deleted them. After doing so, I noticed that the stock counts do not re-adjust accordingly -- i.e. they do not return to their previous counts.

Does deleting an order not re-adjust the inventory accordingly? I really hope this is not the case.

  • I think you answered your own question! You just tried it. I don't know at what moment the stuck is deducted, but probably after a payment is done. And a order with a payment should not be deleted in my opinion! – Timo002 Mar 9 '14 at 23:52

No, deleting orders does not return the stock. You will need to adjust the stock manually in the case of a canceled/returned order.

In general you probably shouldn't delete orders anyway. For accounting purposes it is better to make a status "returned" or "canceled" to keep track of how many orders were not successful.

  • +1 for keeping the orders. That's how it's done. – Marc Apr 11 '14 at 14:01

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.