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This is more of a sales question about CartThrob, but as we're unable to get through to their offices at the moment I thought I'd ask here.

Basically we want to know if after a year or so we'll get some sort of un-expected renewal request from mightybigrobot. I think the answer is almost certainly no but need to double check.

Secondly, does anyone know what sort of patching, updates, new versions we're to expect with cartthrob?

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The fact that you're unable to get through to their company for a sales question should be a red flag, imo.

However, as far as I know, there are no renewal costs involved with CartThrob.

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No, there are no ongoing licensing costs for CartThrob. It's a one off purchase for the software.

I think they also offer telephone support packages now which I would imagine would be an annual cost.

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They offer paid phone support at $120/hr: http://paidsupport.mightybigrobot.com

For updates, see http://cartthrob.com/docs/pages/change_log/index.html

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  • So are the updates for cartthrob free of charge? I assume that minor version updates are eg 2.4 -> 2.5? – John Hunt Mar 14 '14 at 12:03

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