In the back-end at order details you can add a message while changing the status of the order. I want to use this information in the email templates, but I can't find the appropriate tag for the message.

  • Remember to mark an answer as accepted if it answers your question. Dec 26, 2012 at 23:01

1 Answer 1


Go to

EE --> Store --> Settings --> Email templates

There's quite a lot of information, nicely described.

I think the tag you're looking for is {order_status_message}

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