When a user purchases a product they are redirected to the Home page of: return="/shop/order_complete/ORDER_HASH"

They are also returned to the site logged out.

Checkout code

  {!-- usual stuff, removed for example --}

I can't see anything in my htaccess file that could be causing this issue.

Any ideas?

  • Which version of EE and Store? – Adrian Macneil May 8 '14 at 15:19
  • latest version of both. – magicspon May 8 '14 at 18:09
  • I'd imagine it's probably to do with those leading forward slashes in your paths. Take those away and give it another try. – Ian May 8 '14 at 19:34
  • Hello, Just taken the slashes out, still redirected to the home page but I did see a flash of an ACT= type url. I'm not great with htaccess, but this should stop ACT= urls being redirect right? RewriteCond ^(.*)$ !^ACT=.*$ [NC] thanks – magicspon May 8 '14 at 20:23
  • I've just tried disabling htaccess altogether and I've still got this issue. Everything was working locally. But now it's not on the staging domain. – magicspon May 9 '14 at 10:12

It turned out that a rogue index.html file with a redirect inside was the issue.

<meta http-equiv="refresh" content="0; url=index.php">

Everything hitting the root was being redirected so the ACTion ID's weren't able to process (which is pretty critical for Store payments to process). Removing this file resolved the issue.

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