I am trying to map the member fields of EE2 to the zoo visitor fields to display the user's previously registered shipping and billing details and I am using the value '{visitor:global:shipping_phone}' to retrieve the values, but the value of the phone field is showing the actual text '{visitor:global:shipping_phone}'. I am wrapping my form fields with the '{exp:zoo_visitor:details}' tag.

I have also mapped the two fields in the backend.

What else am I missing?

1 Answer 1


shipping_phone is not a ZV global variable. If the tag doesn't exist then it will always just output as a string. If this is on the member account page then you just need to use the member details tag pair with their respective fields as shown in their docs.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.