A client, whose website I did not develop, is having intermittent problems with international orders. Customers are not able to progress from the initial cart/address screen to any other page.
I think a fix for this client shouldn't be too hard, but since I'm not an EE developer, I don't know how to do it. The client wants shipping charges to be automatically generated for U.S. orders only. All international orders will require direct follow-up. So, how do I set it up so that shipping cost information is suppressed for all international orders and visible only for U.S. orders?