I'm using EE 2.8.1 and Visitor 1.3.32.

I have the following form on a /forgot-password template:

{exp:zoo_visitor:forgot_password error_handling="inline" reset_url="forgot-password" parse="inward"}
    {if password_sent}
            <h3>A password reset mail has been sent to the provided email.</h3>
                            <label for="email" class="form-label">Your email:</label>
                            <input type="text" name="email" id="email" class="form-text" value="" />
                            <input type="submit" value="Retrieve password" class="button" />

When I submit the form, it returns to my home page and does not send an email. I have a sneaking suspicion that it has something to do with my htaccess file. However, I'm not adding any slashes, rather, removing them, etc:

RewriteEngine On

# Force non www to www
RewriteCond %{HTTP_HOST} !^www\.
RewriteRule ^(.*)$ http://www.%{HTTP_HOST}/$1 [R=301,L]

#remove trailing slash from URLs
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} ^(.+)/$
RewriteRule ^(.+)/$  /$1 [R=301,L] 

# Removes index.php from URLs
RewriteCond $1 !\.(gif|jpe?g|png)$ [NC]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule ^(.*)$ /index.php/$1 [L]

Any thoughts here?

1 Answer 1


I cleared my cache and this worked fine.

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