For one of our clients, we have unusually high CPU/DB load. Here's what we got from the host:

1878 clientsite 20 0 213m 43m 8088 R 18.7 2.3 0:05.86 /usr/bin/php-cgi -c /var/www/vhosts/acme.com/etc/php.ini 1903 clientsite 20 0 219m 48m 7988 R 12.8 2.5 0:04.06 /usr/bin/php-cgi -c /var/www/vhosts/acme.com/etc/php.ini 1900 clientsite 20 0 214m 44m 8088 R 12.5 2.3 0:02.97 /usr/bin/php-cgi -c /var/www/vhosts/acme.com/etc/php.ini

Another appears to be from your database:

1005 mysql 20 0 282m 48m 6564 S 26.0 2.5 3:08.51 /usr/libexec/mysqld --basedir=/usr --datadir=/var/lib/mysql --user=mysql --log-error=/var/log/mysqld.log

Is there anyway we can find out what part of EE (if any) that's causing the load? We're having very frequent "Internal Server Error" site outtages.

Thank you all!

2 Answers 2


New Relic is a fabulous tool for this.

  • Thanks, Jim. I've signed up with New Relic and getting a lot more data. Commented May 21, 2015 at 19:26

New Relic will help troubleshooting bottlenecks, but this particular issue turned out to be a Plesk service issue.

We had to restart the Plesk service on the server after a few tweaks, and the site became a lot more stable. So, at least on this particular site, the culprit wasn't EE nor the server itself, but Plesk.

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