2

Very quick question. I'm relatively new to Expressionengine and unsure what could be causing my issue. So I have an Article template, inside of it I have comments:

<!-- Comments -->
        <div class="comments">
            <div class="existing-comments">
                <h3> Comments </h3>
                {exp:comment:entries sort="desc"}
                <div class="comment">
                    <div class="initial">
                        {if no_results}
                            <p class="center"> Be the first to write a comment. </p>
                        {/if}
                        <p>
                            {comment}
                        </p>
                        <span class="posted-by">Posted by <a href="{if url}{url}{if:else}#{/if}">{name}</a> on <strong>{comment_date format="%Y %m %d"}</strong></span>
                    </div>
                </div>
                {/exp:comment:entries}
            </div>
            <div class="comment-form">
                <h3> Leave a comment </h3>
                {exp:comment:form channel="blog_post" rules:name="required|email=required|comment=required"}
                    <ol>
                        <li>
                            <label>YOUR NAME<span>*</span></label>
                            <input type="text" name="name" value="{name}" required/>
                            {if error}
                            <p class="error">Name is a required field. </p>
                            {/if}
                        </li>
                        <li>
                            <label>YOUR EMAIL<span>*</span></label>
                            <input type="email" name="email" value="{email}" required/>
                            {if error}
                            <p class="error">Please enter a valid email. </p>
                            {/if}
                        </li>
                        <li>
                            <label>YOUR WEBSITE</label>
                            <input type="text" name="url" value="{url}" required/>
                        </li>
                        <li>
                            <label>YOUR COMMENT<span>*</span></label>
                            <textarea name="comment">{comment}</textarea>
                            {if error}
                            <p class="error">Comment is a required field </p>
                            {/if}
                        </li>
                        <li class="captcha">
                            {if captcha}
                                  {captcha}
                            {/if}
                        </li>
                        <li class="submit"><button type="submit">POST COMMENT</button></li>
                    </ol>
                {/exp:comment:form}
            </div>
        </div>

For some reason on only some of the articles the comment form and exp:comment:entries dissapear. 95% of articles are fine. Could you see if I made a mistake somewhere? Gone through 100 times through the code cant spot the difference.

I should also probably point out that comments are not nested. I use reCaptcha(if this makes a difference). Anybody encountered issue like this before?

Here is affected url: http://www.yourpeakstate.com/blog/the-4-secrets-to-living-your-dream-life-1

0

The ReCaptcha should not make a difference, it should invalidate the comment form and show errors.

As Balloonatic implies, review your comment settings as a first step.

Because you say this only affects like 5% of your articles, I would check the Options tab on the affected articles, in there is a check box for "Allow Comments", is this unticked on the affected articles? If so, there ya go.

The other things to check are :

  • Flood Control (Have you just posted a comment)
  • Member Group Comment Posting Priviledges

There is a flood control mechanism in EE, if it's a case of comment section disappearing on articles where I've just posted a comment I'd look into that (pretty long shot).

There are also a bunch of comment settings in the member group priviledges, check these as well. Are you looking at the site as a guest or while logged in?

  • Comment Posting Priviledges
    • Can submit comments
    • Exclude member from comment moderation
  • Comment Administration
    • Can Moderate Comments
    • Can view comments in channel entries authored by others
    • Can edit comments in their own channel entries
    • Can delete comments in their own channel entries
    • Can edit comments in ANY channel entries
    • Can delete comments in ANY channel entries

I'v highlighted some of the more applicable ones, have you checked the authors of the entries affected? perhaps this is affecting the 5%?

Edit 1 Some more ideas

Short of jumping into the core code and sticking some debugging trace style messages in there (line 148[ee2.10.1] of file /system/expressionengine/modules/comment/mod.comment.php is a good starting point if your interested) I'd ask you to compare an entry that works 100% and one that doesn't and note down any and all differences in the hunt for clues.

Perhaps try using the entry_id parameter in case there's something fudged in the dynamic handling on exp:comment:entries?

Also whats the status setup and expired/future entries setup is on this channel? Theres code in the comments module that filters comments on statuses (I've seen issues with this too!) and expired/future entries.

| improve this answer | |
  • Hey ty for your generous answer. Unfortunetely after checking all those things didnt work :/ User do not have to be logged in to post comments. – Tautvydas Slegaitis Jun 3 '15 at 16:49
  • hmm, thats a doozy then! I've made a few more suggestions above... – Blatant Jun 4 '15 at 9:01
0

Have you enabled guest posts? Go to Admin -> channel administration -> channel form. Than select "yes" for "allow guest posts" at the blog_post channel. You can also use the parameter allow_comments="yes" instead.

Is this post indeed in the blogpost channel which you have specified in your tag?

Edit:

Now I also notice that your comment:entries tag is not showing any text

  • Are your comment tags placed inside your channel tag? If so, place them outside.
  • As a last option you could als try to use the tag like this: {exp:comment:form channel="blog_post" dynamic="no" url_title="{segment_2}" rules:name="required|email=required|comment=required"}
| improve this answer | |
  • Hey, yes using the same channel. Some good points thx for that. Although I did check for "allow guest post" and allow comments, they are both as they should be. (Checked After you answered) – Tautvydas Slegaitis Jun 3 '15 at 16:36
  • I have added a few other possible solutions for this case. – Balloonatic Jun 4 '15 at 10:22

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