Edit (7.25.2015): CartThrob has been acquired by Vector Media Group! This question no longer really applies, but it will be left up for archival purposes.
So apparently and rather abruptly, CartThrob / MightyBigRobot is calling it quits and they are closing their business. I do hope nothing catastrophic has happened and it is just a time for change for them. I also wish them well on their future endeavors. You can read their official statement at their website:
Now, I have a CartThrob Pro license and after logging in to the site my purchases and downloads are not appearing. I have not yet had a chance to download the most recent/final build of CartThrob, and as I transition to a new shopping cart solution I was hoping I would be able to get the most recent files for safekeeping. If any CT support staff are still active and possibly reading this, is there any chance you could reactivate the purchases and downloads on the site for my account?
Are there any other CartThrob customers who are having the same issue not seeing their purchases and downloads on the site?