I have a bit odd issue with Solspace Ratings Module. It should hide the form after guest giving their review points but it keeps showing the form. Im on EE 2.10.1 running on php 5.6.2. No MSM, very basic installation. Ratings Module is the latest 3.3.1. System folder is renamed and above webroot for extra info if that might count?

The form does get hide ONLY if you are logged in. But for guests, it just keeps showing up and worse, guests can submit as many reviews they want, even that form params are setup to allow only one vote.

Below is the setup for the form I have:

{exp:rating:form entry_id="{segment_3}" required="rating" anonymous="yes" collection="food-related" return="food/index" duplicate_check_guest_ip="no" allow_duplicates="no"}

{if not_duplicate}
<div class="heading-block"><h1><span>So, did you like this?</span></h1></div>
<p><b>1 = Didnt like. 5 = I want more!</b>, Tell us, please:<br>
<select name="rating" id="rating" class="required">
<option value="1">1 points</option>
<option value="2">2 points</option>
<option value="3">3 points</option>
<option value="4">4 points</option>
<option value="5">5 points</option>
<p><input type="submit" name="submit" value="Submit!" class="button button-3d button-small button-rounded button-red" /></p>

{if duplicate}&nbsp;{/if}  
  • Friend, does a guest user submission give you any JavaScript errors in the developer console? Does this module use Ajax or form POST for rating form submission?
    – jrothafer
    Jul 31, 2015 at 12:05
  • regular action with return param, no js errors.
    – Riverboy
    Jul 31, 2015 at 14:03
  • Are you testing locally or on a live site? Are you blocking cookies? Using a browser add-on that might affect cookies perhaps? Have you tried with another browser/computer? As Jim mentioned in the answers, try duplicate_check_guest_ip="yes" or removing this parameter. Finally, have you tried doing the same thing with the Demo Templates that come with Rating? (Worked for me)
    – Solspace
    Nov 30, 2015 at 7:14
  • I think I forget to allow guests from rating since I just can't figure out why it allows looping submit even what I've set.
    – Riverboy
    Dec 4, 2015 at 9:57
  • Have you solved the problem? If so, how? Nov 9, 2020 at 22:48

2 Answers 2


try removing this parameter.

  • No help with that.
    – Riverboy
    Jul 31, 2015 at 14:02

have you checked the Preferences tab?

Check the member groups settings that are allowed to post ratings

Check the Require email address for Guests?

My working code..



  • Im using the form with anonymous="yes", and no email required. Also checked that guests can submit ratings, and require email is set to "no".
    – Riverboy
    Jul 31, 2015 at 16:10
  • Have you tried my suggestions? Jul 31, 2015 at 17:40
  • Yep. No success. Guests still can see the form after first submit, and can still submit as many ratings as they want.
    – Riverboy
    Aug 1, 2015 at 7:06

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