Freeform Pro Won't Register Form Submissons

Question

We have a relatively simple form that won't register any submissions even though there is no outward sign of an error. Manual submissions via the CP work just fine. I'm trying out FF to use FF Pro on a new site.

I have tried varying parameters with little to no luck. I've noticed some issues with Freeform so I'm assuming this is something on our end. EE 2.93 and FF Pro 4.2.4

The site is located at: http://www.apothekergroup.com/site/test

Thanks in advance for any assistance.

    {exp:freeform:form
form_id="3"
return="_forms/thank-you" 
notify_admin="yes"
notify="[email protected]"
admin_template="admin_user_registration_notication"
form_name="initial_event_registration"

    }


                                <div class="row mar-lr-none">
                                    <div class="large-12 columns">
                                        <label> <h6 class="bold primary-color"> STEP 1/3: </h6> </label>
                                    </div>
                                    <div class="large-12 columns">
 <p>
        <label>{freeform:label:full_name}</label>
        {freeform:field:full_name}

    </p>
                                    </div>
                                    <div class="large-12 columns">
   <p>
        <label>{freeform:label:email}</label>
        {freeform:field:email}

    </p>
                                    </div>
                                    <div class="large-12 columns">
   <p>
        <label>{freeform:label:confirm_email}</label>
        {freeform:field:confirm_email}

    </p>
                                    </div>

                                    <div class="large-12 columns">
   <p>


    </p>
                                    </div>

                                    <div class="large-12 columns text-right">
                                    <input type="hidden" name="XID" value="{XID_HASH}" /> 
                                {freeform:submit}


                        </div>
                                </div>

                        </div>
                        {/exp:freeform:form}

Answer 1

I'll take a shot at it.

A common issue...

When you visit Members -> Member Preferences in your Control Panel, is your Require Terms of Service preference set to Yes? If so, I think you need to put a checkbox in your FreeForm form to get past that in front-end registrations. Try setting that preference to No.

Answer 2

The cause here was an .htaccess file that needed tweaking (usually this is a good start: http://ellislab.com/expressionengine/user-guide/urls/remove_index.php.html), and the removal of an outer <form>...</form> HTML tag pair unrelated to Freeform (can't have a form within a form in HTML).