I'm getting a server error on going to admin.php to do an install. The error details read '[the website] may be down for maintenance or configured incorrectly'. PHP is running OK. I've used the EE installation wizard to check the database settings. I've tried versions 2.10.2, 2.10.1, 2.9.2. Checked the ownership prefs, tried an installation without renaming the system folder. There is no htaccess file on the server. I've installed EE many times with the same host. I can't see what's going wrong.

  • Can you load a static HTML from the same root directory? Jan 18, 2016 at 15:42
  • Yes. I've also tried simple PHP scripts. The only thing not loading is the EE installer.
    – Andrew
    Jan 18, 2016 at 16:16
  • What kind of error message? Does it appear to be generated by EE, or the server? Jan 18, 2016 at 17:11
  • Yes, it's a server message. I've now tried to upload a 'pre-installed' version with the same message occurring when trying to open admin.php.
    – Andrew
    Jan 18, 2016 at 17:55
  • Was it basic spin-up of a server instance? Perhaps try outputting phpinfo() on this server and a functional one on the same host, and run a diff?
    – jrothafer
    Jan 19, 2016 at 16:08

1 Answer 1


It turned out to be a pretty basic error - wrong version of PHP on the server.

  • Can you elaborate? What version failed? What version worked?
    – AllInOne
    Jan 20, 2016 at 18:18

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