I have set the Default Mail Format in Email Configuration to HTML but email notifications are still being sent as plain text.

I have looked at the other posts regarding this issue but I could not find a definitive answer on how to get this to work.

Any help is appreciated.

2 Answers 2


You need to go into the notification templates and add what ever markup you want to include. By default, they are text only. Design->Message Pages->Email Notifications

  • I have done that and the resulting emails show up as HTML code.
    – mediapimp
    Feb 5, 2016 at 18:39

I have created an add-on to ensure that system emails obey that HTML setting:


Please note that if you are using any Freeform notifications, they will also need to be formatted with HTML.


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