I have set the Default Mail Format in Email Configuration to HTML but email notifications are still being sent as plain text.

I have looked at the other posts regarding this issue but I could not find a definitive answer on how to get this to work.

Any help is appreciated.


You need to go into the notification templates and add what ever markup you want to include. By default, they are text only. Design->Message Pages->Email Notifications

  • I have done that and the resulting emails show up as HTML code. – mediapimp Feb 5 '16 at 18:39

I have created an add-on to ensure that system emails obey that HTML setting:


Please note that if you are using any Freeform notifications, they will also need to be formatted with HTML.

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