I have a new install of BrilliantRetail 1.8.0 on EE 2.10.1

When I try to add a new product, or edit any of the default products, I get a 500 server error. I don't see anything relating to this in my server error log... (hosted on Nexcess)

I'm not having any issues anywhere else. I have essentially the same configuration, version, addons etc on another site with zero issues.

What could possibly be causing this?


EE error with debug on:

A Database Error Occurred Error Number: 1146

Table 'bedellgu_weber_dev.exp_rte_toolsets' doesn't exist

SELECT exp_members.rte_toolset_id FROM (exp_members) JOIN > exp_rte_toolsets ON exp_members.rte_toolset_id = > exp_rte_toolsets.toolset_id WHERE exp_members.member_id = 1

Filename: modules/rte/models/rte_toolset_model.php

Line Number: 101


If its a 500 error there should be something in the log files.

Did you turn up all of EE's debugging options? https://gist.github.com/litzinger/5598641

  • Ah thank you, I've updated my post with the error that shows with debugging set to 2 – ByteMyPixel Feb 23 '16 at 17:44
  • That error message pretty much tells you what the problem is. EE is missing a table for whatever reason. – Brian Litzinger Feb 23 '16 at 21:31
  • Yep, it was that I didn't have the Rich Text fieldtype installed and it is required with BR. Thanks for the guidance! – ByteMyPixel Feb 24 '16 at 17:36

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