Users of our site ( EE 2.9.2 ) are being randomly logged out after 3 or 4 hours.
I have checked cookie viewer in chrome and firefox, and “exp_sessionid” and “exp_expiration” are being set correctly and are not marked to expire in a matter of hours. They are set to expire 1 year in the future.
In our login form we force remember me to checked and pass auto_logon=1 to the server.
My question is: Is there some sort of idle timeout or weird config setting that needs to be overridden to fix this?
NOTE: This is on our members website , NOT the EE control panel. I know the control panel handles sessions differently and has an idle monitor. But the website shouldn’t be doing this.