I have a rescue site where Solspace Tag is in use and seems to be randomly not working even though there are tags in entries.

EE 3.5.11 Tag 5.0.7

Most entries the exp:tag_relate_entries tag is working correctly. However on a couple of entries it is return no results despite there being results.


      {exp:tag:related_entries channel="blog|self_help|books|music|bija-in-the-media|film_and_video|services|about_pages" orderby="relevance" limit="4" url_title="{embed:urltitle}"}

        {if tag_no_results}
            <div class="col-xs-6 .col-md-3">
                <p>No Related Entries</p>
            </div><!-- /.col-xs-6 -->

      <div class="col-xs-6 col-md-3">
        <a href="{if page_uri != ''}{page_url}{if:else}{comment_url_title_auto_path}{/if}">
          <div class="tile">
            <img class="img-responsive" src="{featured_image:ymal}" alt="" width="100%">
            <div class="description green-{switch="1|2|3|4"}">

I have also added a testing div where I have hard coded tags that are in the entry looking for related tags and it outputs dozens of tags

    {exp:tag:entries tag="breath|breathing|breathing into life|poem|poetry|practice"} 
        title: {title},

See attached screenshotenter image description here

2 Answers 2


Have you tried setting the tag group parameter? Never hurts. https://solspace.com/expressionengine/tag/docs/related_entries/#tag_group_id

I would also try adding status=, some of the related entries not showing might have a weird status that is not "open".

Try looking at an entry whose related entries shows correctly and one that does not and look for any differences.

  • Jim, I added status="not Closed and tag_group_id="1" and no change.
    – CreateSean
    Nov 13, 2017 at 22:06
  • Jim - I did look at entry that was working correctly and one incorrectly. Couldn't find a difference. I then edited the incorrect entry to use the correct one's tags and no change. Really stuck here.
    – CreateSean
    Nov 16, 2017 at 21:54

One other time I have seen this before was when another customer's site had dozens (or hundreds) of duplicate and/or malformed tags (including blank ones). Check to see if this site has any of those, and remove them to see if it resolves the issue. :)

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