I am hosting a client site on HostGator running Plesk. I got the server path from their documentation and confirmed it with tech support, however, when I enter the server path in the necessary locations (Captcha, Templates, etc.) I get the following error:

The following path you submitted is not valid

The path I have entered is:


Is there anyone with experience on HostGator Plesk that can provide insight into why I get the error? And more importantly, how to resolve it?


2 Answers 2


Upload a file called test.php in their respective folders with the following code:-


Then open those files in your browser and see what the echo'd path is. That should be the thing you set.

  • No worries, glad it fixed it.
    – Mutual
    Feb 25, 2013 at 20:30

I have no experience with HostGator, but perhaps it's /var/www/vhosts/web.clientname.com/domain/public_html/themes/ or /var/www/vhosts/web.clientname.com/domain/htdocs/themes/

  • Hi Yuri, this is a good suggestion, however, the structure is such that domain is equivalent to htdocs. This allows for multiple sites. Thanks.
    – forrest
    Feb 25, 2013 at 17:38

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