I've looked at this question which confirms that as far as I can tell that I am doing things correctly.

I have two channels: Divisions and Zoo Visitor (members). In the zoo visitor channel I have a field "division" where the member selects the division or divisions that they belong to. Then in the divisions template I want to list the members in that division. The code I am using is below.

  {exp:channel:entries channel="divisions" limit="1" disable="categories|pagination"}

    <img src="http://placehold.it/600x240&text=[img 600*240]" />


<hr />
    {exp:playa:parents channel="zoo_visitor"}
    playa field
<hr />


However this code is not outputting anything, not even playa field inside the playa tag pair. I've also tried adding this parameter to the playa field pair: disable="categories|category_fields|pagination" but nothing changes. I've triple checked that I'm on a page where the reverse relationship should be working.

Please advise.

  • Sean, when you say the tag is not outputting anything - are you getting your first title out of the channel entries tag (ie: if you remove the Playa tag, do you get your divisions entries?)
    – Lisa
    Apr 19, 2013 at 16:24
  • Lisa - yes the first channel entries tag is working fine - I get the title and the divisions-content fields output.
    – CreateSean
    Apr 19, 2013 at 17:20
  • Probably not a playa issue as I cannot get zoo_visitor channel to display on a blank template. Have created a new support request with the Zoo Visitor developers here: bit.ly/XLmVyV
    – CreateSean
    Apr 19, 2013 at 17:55
  • Thanks for the update, Sean! Please let us know what you find out. Thank you!
    – Lisa
    Apr 19, 2013 at 18:54

1 Answer 1


Sean, you may need to add a status parameter to your playa tag like so: {exp:playa:parents channel="zoo_visitor" status="not closed"}.

Zoo Visitor uses a custom status per member group and the playa tag will only pull in those with an Open status by default.

  • 1
    In my experience, this is exactly the problem. It pops up 9/10 for me. Apr 22, 2013 at 16:44
  • Thanks - added status="not closed" and everything is good.
    – CreateSean
    Apr 22, 2013 at 20:01

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