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Questions tagged [cartthrob]

A popular ecommerce module for ExpressionEngine. http://cartthrob.com/

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4 votes
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Cart Throb: The totals of the cart item amounts do not match order amounts. 10413

Having a serious issue with Cart Throb: When checking out I am getting this error Your payment failed: Failed: The totals of the cart item amounts do not match order amounts. 10413 Try checking out ...
Peter Eastwood's user avatar
3 votes
1 answer
347 views

How do you get Cartthrob to send the customer's info through the Stripe Payment Gateway?

We're using the Stripe Payment Gateway with Cartthrob and the payments are going through and it's working just fine. The only problem is that in the Stripe Dashboard the customer's name, address, and ...
Colten's user avatar
  • 31
2 votes
1 answer
206 views

Why have Chase Paymentech orders started failing in CartThrob

We are having all orders fail since around the middle of June 2014. We are using an unofficial payment gateway plugin for Chase Paymentech. I'm not seeing why it has suddenly stopped working and no ...
Bob Foster's user avatar
2 votes
1 answer
132 views

CartThrob deprecated set_cookie() upon installation

I have a fresh ExpressionEngine 2.8.1 installation and a fresh CartThrob 2.5 installation. Without making any alterations, I've already received a developer log message: Deprecated function ...
Jessica Norman's user avatar
2 votes
0 answers
41 views

php parse syntax error on cartthrob checkout

On my cartthrob site I can add and remove things to and from the cart just fine but when i go to checkout i get this error Parse error: syntax error, unexpected $end, expecting ':' or '{' in ...
user2972's user avatar
2 votes
0 answers
91 views

Cartthrob multi-region/multi-class tax being incorrectly calculated

I've got a weird problem regarding the application of tax when checking out on a Cartthrob site. The site sells Books and DVDs. Books are zero-rated and so don't have any tax applied. DVDs are ...
foamcow's user avatar
  • 7,176
2 votes
0 answers
63 views

Pricing sanity check

We have two pricing options: Pay as you go ($30 one off) Per term/semester ($25 a week, paid in full for the semester with each class varying in price and length) What is the best way to do this ...
Leah's user avatar
  • 151
2 votes
0 answers
114 views

ExpressionEngine with CartThrob Paypal return error

Clients are not being redirected to the return parameter on the checkout form on CartThrob on EE after sales completion from PayPal. Error states that "the page isn't redirecting properly. Firefox has ...
Fernando Bernall's user avatar
2 votes
0 answers
162 views

Cartthrob order status update notification not triggered if order status updated via Order manager

I've been puzzling over why a Cartthrob order notification isn't being sent when an order's status is manually updated from "processing" to "completed" The order was being updated via the CartThrob ...
foamcow's user avatar
  • 7,176
1 vote
0 answers
32 views

Cartthrob vs PHP 7.3: (each) deprecated

When adding price modifier configurator fieldtype to product channel i get a php error when creating a product: "(each) is deprecated" system/user/addons/cartthrob/helpers/data_formatting_helper re88:...
bart's user avatar
  • 21
1 vote
0 answers
45 views

CartThrob price field modifier to minus some amount from cart total

I am having issue in developing cartThrob tax plugin with fieldtype Tax plugin have this fields. I have created a field type that will call that tax settings and populates here. When I view in ...
Mufi - Amici Infotech's user avatar
1 vote
1 answer
66 views

How do I configure CartThrob to use billing address as shipping address by default?

A client sells digital products where the shipping address isn't even necessary but I guess Authorize.net sometimes declines payments because the default shipping address, which is never shown or even ...
Benjamin Kohl's user avatar
1 vote
0 answers
95 views

How do I use Cartthrob's tax by class plugin with countries?

I'm trying to figure out how the Tax By Class plugin works. Specifically the country parameter. I've got a set up whereby site admins can set a Tax Class in the product entry and this gets applied as ...
foamcow's user avatar
  • 7,176
1 vote
1 answer
60 views

New Worldpay API with Cartthrob

We're setting up a new website that uses Cartthrob (v2.70 currently installed) and need to use Worldpay as the payment gateway. Selecting 'RBS Worldpay Redirect Payment Gateway' and testing seems to ...
Chris's user avatar
  • 11
1 vote
2 answers
66 views

Logged out redirect not working for cartthrob:add_to_cart tag

I have add to cart buttons like this: <a href="{entry_id_path='weekend-courses/add-to-cart'}" >Book now</a> 'weekend-courses/add-to-cart' contains only this: {if logged_out} {redirect=...
Tim Print's user avatar
  • 234
1 vote
0 answers
22 views

CartThrob Taxes on Packages

I am currently using CartThrob for my ecommerce system. We sell educational products and services, therefore the physical items that we sell are taxable while the services are not. I have added the ...
Jonathan's user avatar
1 vote
0 answers
86 views

Cartthrob abandoned carts for non-logged in users

Has anyone been able to get the Cartthrob abandoned cart plugin to work for "guest" shoppers (i.e. they aren't logged in with an account)? The checkout process is a single form to enter address ...
foamcow's user avatar
  • 7,176
1 vote
0 answers
56 views

Cartthrob Order Manager Customer export to csv not exporting all customers in report

When using Cartthrob's Order Manager Customer Report's export to CSV, the export csv file only lists 101 customers, rather than the 920 listed on the Module's web version of the report. Any ...
bmb's user avatar
  • 31
1 vote
0 answers
75 views

(Not an issue) In CartThrob, how can I delete an item from the cart by updating it's quantity to 0?

Edit: This appears to work out of the box, as long as everything is set up and coded correctly. See my comment below. Using {exp:cartthrob:update_cart_form}, is there a way to make items with an ...
Darin's user avatar
  • 21
1 vote
0 answers
52 views

CartThrob Checkout randomly not saving data

EE 2.9.0 CartThrob Pro 2.6 I have a site where orders are placed and the customer chooses the pickup date from a radio selection. The pickup dates are created in the menu channel and then fed into ...
CreateSean's user avatar
  • 4,747
1 vote
0 answers
36 views

Downloadable file from Matrix field

I have a product where there are some physical items as well as a downloadable item variation. So, I'm using matrix to to add these variations. The problem that I am having is that the debug statement ...
Lisa E's user avatar
  • 11
1 vote
1 answer
63 views

cartThrob - Discount by Channel

I was wondering if there is a way or a plugin that I can apply a discount to a product that is related to another channel. Basically the same way that 'Percentage Off Categories' type works. On my ...
Hugh WT's user avatar
  • 11
1 vote
1 answer
161 views

Is there any way to add 'save cart for later' functionality to CartThrob?

I would like to offer customers (who may have complex orders, with cart contents gathered over several weeks) the opportunity to save their cart for later, in order to complete their order on a ...
Zack's user avatar
  • 75
1 vote
1 answer
128 views

Migrating from Catrthrob to Expresso

Has anyone migrated from CartThrob to Expresso Store ? I have a site using cart throb and we need sales (specials) functionality. This is not handled very will is CartThrob, but Expresso does it ...
Phil Caithness's user avatar
1 vote
1 answer
94 views

Cartthrob report templates: using overall order data while in order items loop

I'm trying to create a custom report. In it, I need a table with rows that would look like this: # Product Order id Order date 1 Partridge 1234567 2014-09-15 2 Dove 1234567 2014-09-15 12 ...
Dan Uznanski's user avatar
1 vote
1 answer
372 views

Forgot Password Email Notification not rendering {username}

I am using Profile:Edit to display the "Forgot Password"/Reset form. They work fine. I get the Notification email, but in the email I get this: =========== Admin, To reset your password, please go ...
Manuel Romero's user avatar
1 vote
2 answers
41 views

Separate items in cart by size option

I am having a problem with my EE CartThrob cart. I have products with "options" for size. In the cart if I add 1 item size Small and 1 item size Medium they get added as the same item with a quantity ...
Todd Low's user avatar
  • 111
1 vote
0 answers
142 views

Triggering Cartthrob shipping options with country select?

I'm using default CT store template and Shipping by Location Weight Threshold w/Options shipping plugin (https://github.com/CartThrob/cartthrob-shipping-by_location_weight_threshold_w_options) on EE 2....
LHDonline's user avatar
1 vote
0 answers
132 views

CartThrob {exp:cartthrob:cart_items_info} extremely slow

I have a new CartThrob installation on EE 2.9, everything seems to be working just fine apart from when I use {exp:cartthrob:cart_items_info} in my cart template. Without that tag the page loads in ...
Scott Wakefield's user avatar
1 vote
1 answer
130 views

Upgraded to EE2.9, CartThrob Pro2.6 now add to cart tag with inventory conditional isn't working

I'm using ExpressionEngine2.9 and CartThrob2.6. I Upgraded versions from EE2.6.1 and CT Pro2.3.5 The store was working previous to updating EE/addon, I updated a dev version of the site. After ...
FlyDuo's user avatar
  • 11
1 vote
1 answer
202 views

Can Cartthrob use multiple currencies and multiple paypal accounts?

I need to know if cartthrob can be set up for the specific use I need. The ecommerce part of the website will be worldwide, so I need to use multiple currencies on each product (basically USD, GBP ...
Link14's user avatar
  • 111
1 vote
0 answers
58 views

Blank Order Confirmation Page with Invisible Order Data

Perhaps someone can help me find out why this is happening and how to fix it. I have an add-on for EE 2.7.0 (CartThrob v 2.3.9) that we're using for orders. Once an order successfully goes through ...
user2750's user avatar
1 vote
0 answers
73 views

cartthrob on multisite

can cartthrob installed on MSM site ? I have try to using cartthrob on multi site, but the item data on cart not all shown ( just the product title ). Please help me to solve this problem . Thanks ...
norrisey's user avatar
1 vote
0 answers
138 views

Price Modifier Configurator field not affecting price

The price modifier configurator displays the options (and prices) correctly on the product page, but the cart displays the base price instead of adding the item_option:price. I'm using the sample ...
user3222's user avatar
1 vote
0 answers
26 views

Order confirmation to Admin not sent on two products

Strangely, on two specific products only, order confirmation emails are not being sent to the administrators upon a successful order. I can not find any settings to control whether a order ...
Bruce's user avatar
  • 21
1 vote
0 answers
67 views

Cartthrob - Compatibility issue between a discount & coupon code

Ok, I have a discount and a coupon code that aren't playing well together. The discount... * Free shipping for all Orders over $100 (fairly common offer) ... and a Coupon Code... * 20% off a ...
Darren Walker's user avatar
1 vote
1 answer
112 views

Postmaster - Custom Field Notification

Can't seem to pull a custom email variable from Cartthrob orders into the Postmaster. I can see postmaster is sending the message on authorisation but the variable is not showing the email address ...
Thomas K's user avatar
  • 155
1 vote
0 answers
83 views

Cartthrob Vault payments with Stripe

I have tried http://cartthrob.com/docs/tutorials/authorize_later_with_vaults/index.html with stripe but I get the error The card object must have a value for 'number'. when trying to authoirize as the ...
user3023's user avatar
1 vote
0 answers
88 views

Carttrhob packages and price modifier inventory

I'm having an issue trying to get the inventory value for products loaded into a package. As far as I can see I have all the correct set up done, I can add a package and products to the cart - and can ...
Alex's user avatar
  • 11
1 vote
0 answers
48 views

CartThrob - Clear *Customer* Info

If a customer adds products to the basket, fills in their details and then processes a payment and it errors / fails / cancels and they press back (Or click the go back link) in their browser to go ...
Jason Mayo's user avatar
1 vote
0 answers
58 views

Payment to Sagepay not submitting

We have a multi-step checkout, with SagePay Europe Direct as the default payment gateway. When it comes to inputting your card details on the site and submitting, you get redirected back to the ...
Ben's user avatar
  • 11
1 vote
0 answers
51 views

CartThrob stock management for rentals/purchases

I've been looking into CartThrob as an eCommerce solution for a website we're going to be building which allows customers to rent the original artwork (stock of 1) for a specified amount of months or ...
James Austen's user avatar
1 vote
0 answers
70 views

Having payment fail issues with CartThrob

Seem to be having issues with CartThrob and Discount codes that is leaving me with the error Your payment failed: Failed: The totals of the cart item amounts do not match order amounts. 10413 I see ...
Etheya's user avatar
  • 51
1 vote
0 answers
49 views

Cartthrob and Sized Item Inventory

Can Cartthrob maintain separate inventory for sized items? For example, can we have shoes where there are different managed inventory counts for size 10 vs size 12 vs size 14?
Matt Pavelle's user avatar
1 vote
0 answers
22 views

Cartthrob adds tax to all orders after upgrading to v. 2.5

After upgrading Carttrob from v 2.4 to 2.5, Cartthrob adds tax to all orders rather than just to the orders in the jurisdictions established in the Tax Settings area. This happened when upgrading to ...
Bruce's user avatar
  • 21
1 vote
0 answers
57 views

How do you send CartThrob Wishlist contents via email?

Looking through the CT Wishlist add-on docs it doesn't say how to email a wishlists contents to another person or email address. Docs link: http://cartthrob.com/docs/docs_wish-list/#sample-user-flow ...
Wes's user avatar
  • 411
1 vote
0 answers
55 views

Storing prices inclusive of tax in Cartthrob

We have a requirement to charge the same price for a product, regardless of the tax. For example a product bought in the UK would be subject to 20% VAT and the price is £100 inclusive of tax. If the ...
Russ Back's user avatar
  • 479
1 vote
0 answers
87 views

Cartthrob Realex Direct/Global Iris transaction status not returned

I'm using the Realex Direct payment gateway (Global Iris), and the return page isn't showing the transaction's status (I'm using the docs' example code, hence the text showing beneath where the status ...
Rivu Meyano's user avatar
1 vote
0 answers
29 views

Tax conundrum on discounts

I want to create a £100 discount on a product costing £600 (inc tax) In the UK I charge 20% tax so: Sub Total: £600 Discount: £100 Total: £500 (£83.33 tax) A sale to the USA would not include tax ...
Kenny's user avatar
  • 299
1 vote
0 answers
640 views

Cartthrob: Add item to cart with JQuery & no page refresh, no ajax?

I have this shopping cart with a drop down menu with a list of products (titles are zip codes). When a user selects one, my JQuery replaces all subtotals with "Loading..." and then submits the ...
Victor Paredes's user avatar