Questions tagged [cartthrob]

A popular ecommerce module for ExpressionEngine. http://cartthrob.com/

4
votes
0answers
440 views

Cart Throb: The totals of the cart item amounts do not match order amounts. 10413

Having a serious issue with Cart Throb: When checking out I am getting this error Your payment failed: Failed: The totals of the cart item amounts do not match order amounts. 10413 Try checking out ...
2
votes
0answers
40 views

php parse syntax error on cartthrob checkout

On my cartthrob site I can add and remove things to and from the cart just fine but when i go to checkout i get this error Parse error: syntax error, unexpected $end, expecting ':' or '{' in ...
2
votes
0answers
83 views

Cartthrob multi-region/multi-class tax being incorrectly calculated

I've got a weird problem regarding the application of tax when checking out on a Cartthrob site. The site sells Books and DVDs. Books are zero-rated and so don't have any tax applied. DVDs are ...
2
votes
0answers
63 views

Pricing sanity check

We have two pricing options: Pay as you go ($30 one off) Per term/semester ($25 a week, paid in full for the semester with each class varying in price and length) What is the best way to do this ...
2
votes
0answers
112 views

ExpressionEngine with CartThrob Paypal return error

Clients are not being redirected to the return parameter on the checkout form on CartThrob on EE after sales completion from PayPal. Error states that "the page isn't redirecting properly. Firefox has ...
2
votes
0answers
150 views

Cartthrob order status update notification not triggered if order status updated via Order manager

I've been puzzling over why a Cartthrob order notification isn't being sent when an order's status is manually updated from "processing" to "completed" The order was being updated via the CartThrob ...
1
vote
0answers
14 views

Cartthrob vs PHP 7.3: (each) deprecated

When adding price modifier configurator fieldtype to product channel i get a php error when creating a product: "(each) is deprecated" system/user/addons/cartthrob/helpers/data_formatting_helper re88:...
1
vote
0answers
33 views

CartThrob price field modifier to minus some amount from cart total

I am having issue in developing cartThrob tax plugin with fieldtype Tax plugin have this fields. I have created a field type that will call that tax settings and populates here. When I view in ...
1
vote
0answers
56 views

How do I use Cartthrob's tax by class plugin with countries?

I'm trying to figure out how the Tax By Class plugin works. Specifically the country parameter. I've got a set up whereby site admins can set a Tax Class in the product entry and this gets applied as ...
1
vote
0answers
18 views

CartThrob Taxes on Packages

I am currently using CartThrob for my ecommerce system. We sell educational products and services, therefore the physical items that we sell are taxable while the services are not. I have added the ...
1
vote
0answers
80 views

Cartthrob abandoned carts for non-logged in users

Has anyone been able to get the Cartthrob abandoned cart plugin to work for "guest" shoppers (i.e. they aren't logged in with an account)? The checkout process is a single form to enter address ...
1
vote
0answers
52 views

Cartthrob Order Manager Customer export to csv not exporting all customers in report

When using Cartthrob's Order Manager Customer Report's export to CSV, the export csv file only lists 101 customers, rather than the 920 listed on the Module's web version of the report. Any ...
1
vote
0answers
56 views

(Not an issue) In CartThrob, how can I delete an item from the cart by updating it's quantity to 0?

Edit: This appears to work out of the box, as long as everything is set up and coded correctly. See my comment below. Using {exp:cartthrob:update_cart_form}, is there a way to make items with an ...
1
vote
0answers
44 views

CartThrob Checkout randomly not saving data

EE 2.9.0 CartThrob Pro 2.6 I have a site where orders are placed and the customer chooses the pickup date from a radio selection. The pickup dates are created in the menu channel and then fed into ...
1
vote
0answers
33 views

Downloadable file from Matrix field

I have a product where there are some physical items as well as a downloadable item variation. So, I'm using matrix to to add these variations. The problem that I am having is that the debug statement ...
1
vote
0answers
118 views

Triggering Cartthrob shipping options with country select?

I'm using default CT store template and Shipping by Location Weight Threshold w/Options shipping plugin (https://github.com/CartThrob/cartthrob-shipping-by_location_weight_threshold_w_options) on EE 2....
1
vote
0answers
104 views

CartThrob {exp:cartthrob:cart_items_info} extremely slow

I have a new CartThrob installation on EE 2.9, everything seems to be working just fine apart from when I use {exp:cartthrob:cart_items_info} in my cart template. Without that tag the page loads in ...
1
vote
0answers
56 views

Blank Order Confirmation Page with Invisible Order Data

Perhaps someone can help me find out why this is happening and how to fix it. I have an add-on for EE 2.7.0 (CartThrob v 2.3.9) that we're using for orders. Once an order successfully goes through ...
1
vote
0answers
68 views

cartthrob on multisite

can cartthrob installed on MSM site ? I have try to using cartthrob on multi site, but the item data on cart not all shown ( just the product title ). Please help me to solve this problem . Thanks ...
1
vote
0answers
130 views

Price Modifier Configurator field not affecting price

The price modifier configurator displays the options (and prices) correctly on the product page, but the cart displays the base price instead of adding the item_option:price. I'm using the sample ...
1
vote
0answers
25 views

Order confirmation to Admin not sent on two products

Strangely, on two specific products only, order confirmation emails are not being sent to the administrators upon a successful order. I can not find any settings to control whether a order ...
1
vote
0answers
61 views

Cartthrob - Compatibility issue between a discount & coupon code

Ok, I have a discount and a coupon code that aren't playing well together. The discount... * Free shipping for all Orders over $100 (fairly common offer) ... and a Coupon Code... * 20% off a ...
1
vote
0answers
79 views

Cartthrob Vault payments with Stripe

I have tried http://cartthrob.com/docs/tutorials/authorize_later_with_vaults/index.html with stripe but I get the error The card object must have a value for 'number'. when trying to authoirize as the ...
1
vote
0answers
84 views

Carttrhob packages and price modifier inventory

I'm having an issue trying to get the inventory value for products loaded into a package. As far as I can see I have all the correct set up done, I can add a package and products to the cart - and can ...
1
vote
0answers
46 views

CartThrob - Clear *Customer* Info

If a customer adds products to the basket, fills in their details and then processes a payment and it errors / fails / cancels and they press back (Or click the go back link) in their browser to go ...
1
vote
0answers
53 views

Payment to Sagepay not submitting

We have a multi-step checkout, with SagePay Europe Direct as the default payment gateway. When it comes to inputting your card details on the site and submitting, you get redirected back to the ...
1
vote
0answers
47 views

CartThrob stock management for rentals/purchases

I've been looking into CartThrob as an eCommerce solution for a website we're going to be building which allows customers to rent the original artwork (stock of 1) for a specified amount of months or ...
1
vote
0answers
62 views

Having payment fail issues with CartThrob

Seem to be having issues with CartThrob and Discount codes that is leaving me with the error Your payment failed: Failed: The totals of the cart item amounts do not match order amounts. 10413 I see ...
1
vote
0answers
40 views

Cartthrob and Sized Item Inventory

Can Cartthrob maintain separate inventory for sized items? For example, can we have shoes where there are different managed inventory counts for size 10 vs size 12 vs size 14?
1
vote
0answers
20 views

Cartthrob adds tax to all orders after upgrading to v. 2.5

After upgrading Carttrob from v 2.4 to 2.5, Cartthrob adds tax to all orders rather than just to the orders in the jurisdictions established in the Tax Settings area. This happened when upgrading to ...
1
vote
0answers
55 views

How do you send CartThrob Wishlist contents via email?

Looking through the CT Wishlist add-on docs it doesn't say how to email a wishlists contents to another person or email address. Docs link: http://cartthrob.com/docs/docs_wish-list/#sample-user-flow ...
1
vote
0answers
51 views

Storing prices inclusive of tax in Cartthrob

We have a requirement to charge the same price for a product, regardless of the tax. For example a product bought in the UK would be subject to 20% VAT and the price is £100 inclusive of tax. If the ...
1
vote
0answers
70 views

Cartthrob Realex Direct/Global Iris transaction status not returned

I'm using the Realex Direct payment gateway (Global Iris), and the return page isn't showing the transaction's status (I'm using the docs' example code, hence the text showing beneath where the status ...
1
vote
0answers
28 views

Tax conundrum on discounts

I want to create a £100 discount on a product costing £600 (inc tax) In the UK I charge 20% tax so: Sub Total: £600 Discount: £100 Total: £500 (£83.33 tax) A sale to the USA would not include tax ...
1
vote
0answers
609 views

Cartthrob: Add item to cart with JQuery & no page refresh, no ajax?

I have this shopping cart with a drop down menu with a list of products (titles are zip codes). When a user selects one, my JQuery replaces all subtotals with "Loading..." and then submits the ...
1
vote
0answers
35 views

Error when posting: using Cartthrob Permissions cannot locate cartthrob_field_model

When I add the cart throb permissions fieldftype to a channel and try and post I get the error: Unable to locate the model you have specified: cartthrob_field_model Cart throb is up to date ver 2.4 ...
1
vote
0answers
88 views

Cart Throb / Subscriptions Gateway issues

I have an existing working live store running CartThrob using Moneris as the payment gateway. I want to add subscriptions (auto renewal) but CartThrob has not developed a payment gateway to work with ...
1
vote
0answers
170 views

Matrix of single choice options - cartthrob

I've worked with CT previously but have never come across a scenario like this: Each product has a set of price modifiers in place - Base, Color + Finish, all good, working as expected. The issue ...
1
vote
0answers
33 views

CartThrob Lite: Payments button not working in settings. Any Ideas?

I'm a newbie to SE, not so new to EE :) I've got CartThrob Lite v2.3.3 Installed on EE 2.6.1 and I'm experiencing a weird issue: When you go to Cart Throb > Settings and click the Payments button it ...
1
vote
0answers
157 views

Notifications not being sent on status change in order manager

I am trying to trigger an email notification when changing the status of an order from within Order Manager. The trigger works when editing the order from Cartthrob but not Order Manager. I tried ...
1
vote
0answers
72 views

Cartthrob 1 > 2 upgrade - updating price modifiers?

I'm in the process of moving a Cartthrob powered EE1.x/Cartthrob 1.x store to EE2.x and Cartthrob 2.x. Most things have gone as smoothly as can be expected with such a big leap (ie not that smoothly, ...
1
vote
0answers
62 views

Cartthrob, Play Audio File, Content Disposition Issue

With my site I am are offering a file to be downloaded or to be played. Via mobile(iPhone) I am unable to play the audio file, I get the white play button with the slash through it. Android attempts ...
1
vote
0answers
92 views

CArt Throb Price by Member Group PLUS price modifier

Not sure if this is even possible but worth asking. I am using the Price by Member Group fieldtype to offer a different price for a specific member group. But what if I have a price modifier. ie: ...
1
vote
0answers
161 views

Function to give 2 free product options in CartThrob

I'm using CartThrob to sell tickets. I create a channel entry for each day and then use options for Adult, Child and Student tickets. I'm trying to write a function for an extension that would give ...
1
vote
0answers
69 views

Adding backorder status to specific option in CartThrob Price Modifiers Configurator

Using the Price Modifiers Configurator, I'm curious if it's possible to add a status to a specific option (based on inventory). Say backorder only red, XL tshirt and leave all other colors and sizes ...
1
vote
0answers
63 views

Anyone know how to sell CartThrob Credits?

I just love asking stupid questions, but I'm on a deadline and can't find any documentation on how to enable users to purchase CartThrob Credits. The description says you can, and I suspect it's ...
0
votes
0answers
52 views

Cartthrob 2.7 SagePay failing with Security Signature is not valid

On returning from a successful transaction on SagePay (server), I am getting the following error: Security Signature is not valid In cartthrob>payment_gateways>cartthrob_sage_s.php the check ...
0
votes
0answers
29 views

Order duplicated six times in CT order manager

I noticed that a single order shows up repeated six times in the CT order manager. Anyone know what could cause this? The orders are all for the same user and all the order items are identical. The ...
0
votes
0answers
80 views

exp_cartthrob_cart is marked as crashed and should be repaired

On two separate websites in the past few months (one with EE 2.8.1 and CartThrob 2.6, and another with EE 2.5.5 and CartThrob 2.3.6), we've had an EE website break due to a corrupted CartThrob table (...
0
votes
0answers
34 views

CartThrob: subscription discount coupon development

Bit of an odd/exceptional issue but we are using CartThrobn on a site to sell subscriptions. We want to be able to offer a reduced price subscription if a certain coupon code is added at checkout. We ...