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Migrating ExpressionEngine 2.11 to version 4

I have an installation with ExpressionEngine v. 2.11 and need to move it to a new server so that will involve upgrading the installation to version 4 Where can I find some steps for migrating and any ...
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Update process freezes from 2.11.8 to 2.11.9, what do I do now?

This is an urgent issue, because it concerns a MSM site with three live sites. I try to update to the latest 2.xx version but the installer freezes in the process, to be exactly from 2.11.8 to 2.11.9 ....