Timeline for Exp:resso / FedEx: Shipping methods empty when order is over 4 items
Current License: CC BY-SA 3.0
5 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| May 2, 2014 at 20:30 | comment | added | Jbird | The services were dictated by the client's warehouse personel and they are Ground, 2 Day, Overnight, Overnight Priority. I tried selecting others just to experiment while referencing the FedEx shipping guidelines and it definitely seems like the services are being filtered based on dimension/weight. For example, the length max for Ground is 108" and, sure enough, I added 108 of a test product of 1" length and Ground showed up. Add one more, and it goes away. I'm gonna take a stab at modifying the extension myself for better error handling. | |
| May 2, 2014 at 20:11 | comment | added | Jeremy Gimbel | Which services do you have selected? I really think this might be a Fedex thing. (And yes, I agree better error handling is in order.. and last I heard from Adrian, it is coming) | |
| May 2, 2014 at 18:27 | comment | added | Jbird | Actually, I just created a test product that weights 1 lb and after adding only 13 items, the shipping_method field is emtpy. | |
| May 2, 2014 at 17:15 | comment | added | Jbird | Yes, it is possible for the cart to exceed 150 lbs. With the exception of someone selling feathers, oxygen or something of the like, it is possible for any cart to exceed 150 lbs ;) My question is a leading one: should't an error be present in the {error:shipping_method} tag if that is, in fact, the cause of this issue? That being said, this question might get yanked since it's turning into a feature request or bug report. | |
| May 2, 2014 at 15:20 | history | answered | Jeremy Gimbel | CC BY-SA 3.0 |