I am having an issue with sage. Transactions are going through and money is being taken no problem, but it isn't returning to the desired return= param.

I have tested with PayPal and all works fine. Has anyone else had an issue like this? Any solutions out there?


  • What param are you expecting? Which integration method are you using? Is the shopper reaching the destination/success/redirect URL correctly? Email [email protected] and I can take a look at your transactions for you. Would need to know the vendor name and the txid and/or txcode. Quote this forum post too so I can pick up your query. Kind regards Sage Pay Support
    – user2053
    Commented Sep 13, 2013 at 13:30
  • Thanks for the comment. The return param is where i want the customer to return to after checkout. So return="cart/confirm". I'll email. Thanks.
    – T2theC
    Commented Sep 18, 2013 at 14:39

1 Answer 1


have you updated the extload.php inside /themes/third_party/cartthrob/lib ?

  • Ahhhh. Steven, you maybe a bacon saver!I using and MSM site and there was a little bit to edit regarding that. Currently however, I am using the same themes folder (Which should be fine), but what about the shortname for the site? If CT is using this file on site2 and the config is using site1's shortname, will that not be an issue?
    – T2theC
    Commented Sep 18, 2013 at 14:35
  • Oh, just noticed in the comments in extload.php that it is used for 'offsite' payments. I am using SagePay Direct so my site is sending details to them. I'll have a play and see if it makes a difference. Thanks for the heads up though.
    – T2theC
    Commented Sep 18, 2013 at 14:36

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.