I need to get images added to a team page, however there is no error message showing, when viewing images that are in the library, they are showing as checkered boxes (checkered wallpaper). Not exactly where to go to resolve this issue.

now I see this error

"There was an error uploading your file: Your upload directory isn’t writable"

I am logged in as superadmin
drwxr-xr-x 7 exp_eng pg8693376 4096 Jan 6 2015 assets

2 Answers 2


Have you checked the file permissions for the folder the images are in? They should be set to 777 as per the installation instructions... (EE2 / EE3)

  • What folder does Assets store the images? As I don't see anything that is designated?
    – impact0
    Commented Apr 28, 2016 at 13:43
  • Have you defined a file upload path for images? Assets picks up on your settings for File Upload (from where you can also limit who can write files to the folder via "Restrict file uploading to select member groups"). To be honest the error sounds 100% like a permissions problem - so my hunch is that the directory you are checking permissions on is not the one that Assets is trying to upload to. One possible solution (if you have any file at all showing within Assets) is simply to search for this file within your site, and check that it is in the folder you think Assets are going to... Commented Apr 29, 2016 at 0:09

Another quick and simple first thing to check: make sure the file upload path to that upload folder is set correctly.


  • assets folder as well as the images folder is set to 777 and not working
    – impact0
    Commented Apr 28, 2016 at 18:23
  • OK, double check the file upload path (mentioned in my answer above).
    – Alex Kendrick
    Commented Apr 28, 2016 at 18:24
  • the entire path to the "Assets" directory is 777 and it is not working.
    – impact0
    Commented Apr 28, 2016 at 19:58

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.